Welcome to Khaas by Hassan. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

These terms apply to all visitors, users, and customers who access or use our online store. If you do not agree with any part of these terms, please do not use our website.

By using this website, you confirm that:

• You are at least 18 years of age or have parental/guardian consent to use our services
• You have the legal capacity to enter into binding contracts
• You will provide accurate and complete information during registration and checkout
• You will not use our website for any unlawful or fraudulent purposes
• You will not attempt to interfere with the proper functioning of our website

We strive to provide accurate product descriptions, images, and pricing information. However:

• Product colors may vary slightly due to screen settings and photography lighting
• We reserve the right to correct any errors in product descriptions or pricing
• All prices are listed in Pakistani Rupees (PKR) unless otherwise stated
• Prices are subject to change without prior notice
• We are not responsible for typographical errors in pricing or product information
• Product availability is subject to stock levels and may change without notice

When you place an order with us:

• Your order constitutes an offer to purchase products from Khaas by Hassan
• We reserve the right to accept or decline any order at our discretion
• Order confirmation does not guarantee acceptance; acceptance occurs when we dispatch your order
• We may contact you to verify order details before processing
• In case of product unavailability, we will notify you and offer alternatives or a full refund
• Bulk orders may require additional verification and processing time

We accept the following payment methods:

• Cash on Delivery (COD)
• Bank Transfer
• Online Payment Gateways (as available)
• Mobile Wallet Payments

Payment terms:

• Full payment is required before order dispatch unless otherwise agreed
• For COD orders, payment must be made upon delivery
• We use secure payment processing systems to protect your financial information
• You are responsible for ensuring sufficient funds are available for payment
• Failed payments may result in order cancellation

Shipping information:

• We ship to locations across Pakistan
• Delivery times vary based on your location and product availability
• Estimated delivery times are provided at checkout but are not guaranteed
• Shipping charges are calculated based on order value, weight, and destination
• We are not responsible for delays caused by courier services or unforeseen circumstances
• You must provide accurate delivery address information
• Risk of loss passes to you upon delivery to the specified address
• International shipping may be available for select products; additional customs duties may apply

We want you to be satisfied with your purchase. Our return and refund policy includes:

• Products may be returned within 7 days of delivery if unused and in original condition
• Items must be returned with original packaging, tags, and accessories
• Customized or personalized products cannot be returned unless defective
• To initiate a return, contact us at infokhaasbyhassan@gmail.com or call 03216450450
• Refunds will be processed within 7-10 business days after receiving the returned item
• Return shipping costs are the responsibility of the customer unless the product is defective
• Damaged or defective products will be replaced or refunded at no additional cost
• Sale items may have different return conditions as specified at the time of purchase

All content on this website is the property of Khaas by Hassan, including:

• Product images, descriptions, and designs
• Website design, layout, and graphics
• Logos, trademarks, and brand elements
• Written content and marketing materials

You may not reproduce, distribute, modify, or use any content without our express written permission. Unauthorized use may result in legal action.

To the fullest extent permitted by law:

• Khaas by Hassan shall not be liable for any indirect, incidental, or consequential damages
• Our liability is limited to the purchase price of the product in question
• We are not responsible for damages resulting from misuse of products
• We do not guarantee uninterrupted or error-free website operation
• We are not liable for third-party content or external links
• Force majeure events beyond our control exempt us from liability

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Engage in fraudulent activities or identity theft
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our website without permission
• Post false or misleading reviews

Violation of these terms may result in account suspension or termination and legal action.

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.

We encourage you to review these terms periodically to stay informed of any updates.

These Terms and Conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Faisalabad, Pakistan.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.